Welcome to Tango 11

Tango 11 Communications provides software and services for software development, systems integration, and telephony. 

• Software development.  We are adept at both web and desktop software development using Windows and Linux.
• Databases. We do advanced database work using MySQL, MS SQL, and Oracle.
• Integration.  We specialize in complex integration, tying together backend mainframe and ERP systems with desktop applications.  Our technology and experience makes us adept at taking closed, proprietary systems and enabling them to talk to the outside world.

Telephony and Call Centers.  We specialize in telephone and call center applications.

• Telephony.  Integration with variables types of telephone systems including:

We've worked with all of these phone switches, and know how to tie them in to your desktop and web applications.

 Call Centers.

• Call monitoring
• Call recording. Our systems know who the customer is based on information from backend systems.  Automatically flag certain types of calls or customers for recording.  Create workflow tasks for those calls to be reviewed by appropriate personnel.
• Call routing using backend systems
• Wireless-assisted call supervision